Board Support

You trust our planning solutions. We’re here to ensure you have everything you need to plan for success.

We’re here 24x7x365

Our experts are always on-hand to provide core software and cloud infrastructure support to all Board customers. Connectivity, access, single sign-on, and other platform related issues are all covered by our worldwide team, ensuring you’re back on track in no time.

One point of contact

Our easy-to-use Case Portal keeps your support requests together, giving you one place to monitor progress and resolutions.

Priority response

Business-critical issues always receive a priority response from the support team, even on our base level support package.

Optional upgrades

Our Premium Support packages give you greater peace of mind and a lasting competitive edge for your enterprise.

"If I'm really faced with a tricky task, I get quick help from Board Support. Or, I visit the Board user community where there is so much expertise willingly shared. It’s a great place where you benefit from the experiences users in other companies have already had."
Thomas Bartmann
R Express
Get more with Premium Support

For mission-critical solutions that underpin your organization, you can depend on us for a named support agent, priority queueing, and faster response times.