BOARD accommodates London & Quadrant Housing Trust’s BI & CPM requirements

BOARD are pleased to confirm that London & Quadrant Housing Trust (L&Q) have become the latest customer to select the BOARD Business Intelligence and Corporate Performance Management Toolkit.

L&Q were looking for an easy-to-use solution which they could develop themselves and would provide them with the flexibility to deliver integrated dashboards, key performance indicators, management accounting, financial and operational reporting across a number of different schemes, and BOARD fitted this requirement perfectly.

BOARD pulls L&Q’s information from a variety of data sources including Microsoft SQL Server 2005 and Microsoft Great Plains, allowing L&Q to create a number of different applications such as a Housing Maintenance Dashboard, Profit and Loss statements, Revenue and Expenditure Analysis, as well as operational data relating to L&Q’s new housing or redevelopment schemes.

Key Performance Indicators are also very important for L&Q and will potentially be much easier to view and aimed at a targeted audience using BOARD. This information is being developed with the BOARD team so that a full suite of KPIs covering Development, Maintenance, Housing Management, Lettings, Customer Care, Human Resources, Finance, IS and Treasury will be available to L&Q in the future, all within a few clicks.

Terence Wong, Group Financial Controller at L&Q commented “Although we are at a very early stage of implementation, we are already seeing the improvement opportunities which BOARD can bring to the way we report and analyse data. The team is truly excited about the product.”

Dominic Policella, Managing Director of BOARD UK says “We are very pleased to be working with L&Q. It re-enforces the suitability of BOARD as a flexible, easy to use, integrated solution to their BI & CPM needs whatever the organisation’s sector. ”

About London & Quadrant Housing Trust

London & Quadrant Housing Trust (L&Q) is one of the UK’s largest housing associations, with over 66,000 homes across more than 90 local authorities. Established in 1963, L&Q now employs more than 1,000 staff in 20 locations. As a not-for-profit organisation, their main purpose is to provide high quality, affordable homes to a variety of residents, most of whom come to them via local council lists, detailing those who need housing.